Return & Refund Policy  

At trendfitz, Pixelwave Web Solutions we know that sometimes your purchase might not be exactly what you expected—and that’s okay! Our return and refund policy is designed to be simple, hassle-free, and customer-focused because your satisfaction is what matters most to us.  

Hassle-Free Returns  

Changed your mind? No problem! You can initiate a return within 48 hours of receiving your order. Just make sure these conditions are met:  

• The item is unused, undamaged, and in the same condition as when it arrived.  
• All tags, invoices, and original packaging are intact.  
• Hold on to the packaging until you’re certain about keeping the item.  

How to Return Your Order  

Returning your item is quick and easy. Here’s what to do:  

Contact Us via Email: Drop us an email at pixelwavewebsolutionsauthorize@gmail.com with your order details and the reason for the return.  

Online Request:  Log in to your account on trendfitz, find the relevant order, and select the return option.  

Our team will guide you through the process and ensure everything goes smoothly.  

Quick and Clear Refunds  

We know waiting for refunds can be stressful, so we make it a priority to process them promptly. Once your returned item clears our quality checks, here’s what happens:  

Refunds are usually processed within 5–7 business days after we receive the item.  

The refund will be credited to the original payment method used at checkout.  

Refund Eligibility  

To ensure quality for all our customers, refunds are issued only if the item meets these conditions:  

• The product is in its original, unused state.  
• Items that show signs of wear, damage, or misuse are not eligible for refunds.  

Items That Cannot Be Returned  

For health, hygiene, or practical reasons, certain items are not eligible for returns. Please review the list below:  

Personal Accessories: Items like earrings or other intimate wearables are non-returnable for hygiene reasons.  

Sale or Clearance Items: Items purchased on sale or as part of a clearance are final and non-returnable.  

Need Assistance?  

If you have questions or need help with your return, our friendly support team is here for you. Simply email us at pixelwavewebsolutionsauthorize@gmail.com and we’ll work quickly to resolve your concerns.  

Thank you for choosing trendfitz for your accessories. We’re grateful for your trust and are committed to making every shopping experience seamless and enjoyable!